Our close attention to the actions of our collectors through the monitoring of their telephone calls, has resulted in a record of our clients never being sued as a result of unlawful actions by our staff.
In addition, all of our collectors are tested as collectors using materials furnished by the Associated Credit Bureaus of America. This is to determine they have both been trained thoroughly on the Federal Fair Debt Collection Practices Act and in productive collection techniques and have passed a test covering their knowledge of these.
In short, we are professionals who work for professionals.